Microsoft Support

Effective IT Drives Profitability

Broadhurst Consultancy Services are your local business improvement specialist, developing and deploying Microsoft products and associated technologies to solve business problems with user friendly solutions that have a tangible ROI.

Many IT projects fail purely because one of the most important aspects is not given enough focus or sometimes even ignored altogether - The users!

Far too many project managers focus too heavily on the technology to be implemented, leaving users wary of change and naturally cautious about any new IT solution. We have seen that by managing a project properly and communicating with potential users, using workshops to get feedback, identifying sub champions and ensuring that through training, users are confident with the new solution, deadlines are much easier to achieve as the client users are motivated and more often than not, welcome the change and benefits it's about to bring them.

Our Consultants have no hidden agendas or historical events within client organisations and always find that it's easier to gain user support or buy in for a new solution or process, increasing the likelihood of the project being a success.

Why do our clients outsource Microsoft Support?

The benefits of our Microsoft Support include: -

• Return on Investment when compared to using internal operations staff..
• Low cost route support and management of mission critical applications..
• Reduction of personnel based risks such as holiday/sickness/leaving..
• Allowing internal staff to focus on higher level tasks that add business value..
• Quicker problem rectification leading to less downtime, less costs and increased efficiency..
• On Demand access to Microsoft Support skills that would be impossible to recruit..

The Oracle support package offers the following options:

• Initial full systems and database health check, and production of a findings report (plus resolution of issues identified following sign-off).
• Unlimited immediate access to qualified Microsoft System Administrators from 8am to 6pm, Monday to Friday.
• Out of hours maintenance tasks scheduled to suit you, at extra cost.
• Monitoring of critical processes.
• Set up and maintenance of database backups.
• Discounts on consultancy prices for project and development work.
• Gathering and maintenance of database and server capacity planning data.
• Periodic reporting of issues detected and remedial tasks performed.
• Recoveries performed on demand.
• Upgrade and patching service.
• Quality of service guaranteed by Service Level Agreement tailored to your needs.

Our staff are highly trained professionals with many years of industry experience. This is intended to be the best value Oracle on site support package in the UK

There are no hidden extras. If you need systems and database support but don't want in-house database administrators or want backup resources for your own staff, our service will meet your needs.

We would enjoy assisting you.
Please contact us here