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Oracle Support
Broadhurst Consultancy Services are an Oracle Integration and support specialist, and has invested significantly in R12 and are already
helping clients plan and execute their migration to R12, including modules for Financials, HR, Procurement, Projects, etc.
Why do our clients outsource Oracle Support?
The benefits of Oracle Support include:
- Return on Investment when compared to using internal DBAs.
- Low cost route support and management of mission critical applications.
- Reduction of personnel based risks such as holiday/sickness/leaving.
- Allowing internal staff to focus on higher level tasks that add business value.
- Quicker problem rectification leading to less downtime, less costs and increased efficiency.
On Demand access to Oracle skills that would be impossible to recruit.
Upgrades with the emphasis on Up…
Upgrades of Oracle E-Business Suite have a reputation for being challenging, to say the least. But ever since Release 8,
BCS have been successfully helping our clients meet those challenges. This invaluable experience has enabled us to develop a proven methodology to
ensure every upgrade is a success, delivered on time and budget and within your 'downtime window'.
Today, we regularly guide clients safely to the current Oracle E-Business Suite R12, where they enjoy the benefits of its significantly
expanded functionality, scalability and availability.
If your organisation is considering upgrading to, or implementing, Oracle Applications Release 12 , or you just want to understand the
benefits of R12, then you will need an experienced team to help you. BCS have Applications consultants who have been upgrading and implementing since Release 8.
In fact, BCS can provide the whole team or individual skills for the R12 migration/upgrade including Project Managers, System Architects,
DBAs, Developers and Functional Consultants.
Our consultants have unrivalled experience of Oracle Applications and we have a proven track record of delivering a quality solution on time
and to budget, so with our many years of experience across installing, migrating and upgrading Oracle, you can be assured of getting proven expertise from BCS.
If you require assistance with your current or legacy environment or information regarding our services, including Oracle Remote DBA,
Managed Services, Hosting, Implementation, Upgrades and Migrations, please Contact BCS to discuss your needs.
The Oracle support package offers the following options:
- Initial full database health check, and production of a findings report (plus resolution of issues identified following sign-off)
- Unlimited immediate access to qualified Oracle Database Administrators from 8am to 6pm, Monday to Friday
- Out of hours maintenance tasks scheduled to suit you, at extra cost
- Monitoring of critical processes
- Set up and maintenance of database backups
- Discounts on consultancy prices for project and development work
- Gathering and maintenance of database and server capacity planning data
- Periodic reporting of issues detected and remedial tasks performed
- Recoveries performed on demand
- Upgrade and patching service
- Quality of service guaranteed by Service Level Agreement tailored to your needs
Our staff are highly trained professionals with many years of industry experience.
This is intended to be the best value Oracle on site support package in the UK
There are no hidden extras. If you need Oracle database support but don't want in-house database administrators or want backup
resources for your own staff, our service will meet your needs.
We would enjoy assisting you.
Please contact us here
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